For detailed results of a test, use the Remote Management Unit to retrieve the diagnostic test status see " Running Diagnostic Tests ". Because some of the diagnostic tests require you to insert a cartridge into the autoloader, you cannot perform these tests from a remote location. You can perform the following diagnostic tests from the Remote Management Unit:. Many tests can be run using the Remote Management Unit. To perform the Remote Management Unit diagnostic tests:.
Open a Web browser and connect to the autoloader. The Remote Management Unit main menu appears. Click the Error Logs and Diagnostics heading. A login window appears. Type an Administrator user name and a password, and then click Enter. The Diagnostics submenu appears. Select the test you wish to perform from the Diagnostics drop-down menu, and then click submit. The selected diagnostic test runs.
While the test is running, you can view the status of the test. Technical Assistance. Dell Enterprise Training and Certification. Problems With Your Order. Product Information. Returning Items for Warranty Repair or Credit. Before You Call.
Complete the procedures in "Before Contacting Customer Support". Run the system diagnostics and record any information provided. Use Dell's extensive suite of online services available at Dell Support at support. If the preceding steps have not resolved the problem, call Dell for technical assistance. NOTE: Call technical support from a phone near or at the system so that technical support can assist you with any necessary procedures. When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel.
If you do not have an Express Service Code, open the Dell Accessories folder, double-click the " Express Service Code " icon, and follow the directions. NOTE: Some of the following services are not always available in all locations outside the continental U. Call your local Dell representative for information on availability. You can access Dell Support at support.
Log in as user:anonymous , and use your e-mail address as your password. Dell's automated technical support service — AutoTech — provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. The AutoTech service is available 24 hours a day, 7 days a week.
You can also access this service through the technical support service. See the contact information for your region. A recording prompts you for the information needed to locate and report on your order. Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware.
Our technical support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell's technical support service, see " Before You Call " and then see the contact information for your region. Dell Enterprise Training and Certification is available; see www. This service may not be offered in all locations. If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance.
Have your invoice or packing slip available when you call. If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www. For the telephone number to call to speak to a sales specialist, see the contact information for your region.
Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. Include a copy of the invoice and a letter describing the reason for the return. Include a copy of any diagnostic information indicating the tests you have run and any error messages reported by the system diagnostics.
Include any accessories that belong with the item s being returned such as power cables, media such as CDs and diskettes, and guides if the return is for credit. Pack the equipment to be returned in the original or equivalent packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell.
Collect-on-delivery C. Returns that are missing any of the preceding requirements will be refused at our receiving dock and returned to you. The code helps Dell's automated-support telephone system direct your call more efficiently.
If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself.
Ensure that the system documentation is available. Installing the autoloader consists of the following steps, which are explained in more detail later in this section:.
Identify the accessories that come with the autoloader see " Accessories ". Install the autoloader in a computer rack near the host server.
If installing a rack mount unit, refer to your rack Installation Guide. Attach the power cable to the autoloader and plug in the power cable to the nearest power outlet see " Connecting the SCSI and Power Cables ". Set up the host and verify the connection see " Preparing the Host and Verifying the Connection ". Before you install your new Dell PowerVault T LTO-3 autoloader, unpack it carefully and inspect it for any damage that might have occurred during shipping.
The Getting Started Guide included in the packaging describes all the necessary information to unpack and inspect your autoloader correctly.
Locate the Getting Started Guide and follow the directions. Ensure that the work area is free from conditions that could cause electrostatic discharge ESD. Discharge static electricity from your body by touching a known grounded surface, such as your computer's metal chassis. The autoloader is not recommended for use with a RAID controller.
If this problem occurs, it is recommended that the autoloader be attached to a separate SCSI bus controller on the server. Choose a location that meets the following criteria see " Technical Specifications " :.
Do not stack anything on top of the autoloader. The AC power cable is the product's main AC disconnect device and must be easily. Minimize sources of particulate contamination. Avoid areas near frequently used doors and walkways, cooling or exhaust vents, stacks of. Avoid placing on or near the floor, or in carpeted rooms. When installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be. You must install the equipment in an environment compatible with the manufacturer's.
Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the. Mounting of the equipment in a rack should be such that a hazardous condition is not achieved due to uneven mechanical.
Overloading the Circuit Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing the concern. Reliable Grounding Reliable grounding of rack-mounted equipment should be maintained. PowerVault TL Storage pdf manual download.
As the industry s most reliable platform for cloud scale consolidation, the VMAX3 family enables organizations to dynamically grow, easily share, and cost-effectively manage massive amounts of mainframe and open systems storage.
If this is your private mail I will send the service tag. Ch 3 6 iterators - Free download as Powerpoint Presentation. The moral of the story, buy the OEM relay and save your money.
Dell manuals. Computer hardware. PowerVault T. Verify the cartridge is sensed and the door closes fully. If all previous steps fail, contact support. Turn the white thumbwheels on each magazine and insure that the carriers move freely at least one full rotation in each direction. Re-insert each magazine after inspection. If the barcode reader is enabled, verify that all cartridges have valid barcode labels. If cartridges do not have valid barcode labels, disable the barcode reader.
Check support. Note: The Random Moves test requires a minimum of two cartridges present within the autoloader. Remove the cartridge if present. Verify that the host bus adapter is supported for use with the Dell PowerVault T on support. Issue an Autoloader Reset either by using the Remote Management Unit Diagnostic page or by turning off power from the front panel. Contact support. View this "Best Answer" in the replies below ». Have you rebooted the server after you plugged the SAS connector?
Thanks, we shall see by the weekend. I also ordered a card that is 6gbps as well. Charles Dell Poblano. Sure thing binary. It would be able to use LTO6 drive.
0コメント