Quality control is focused on the products and deliverables of the project. It is the process of monitoring project deliverables to verify that the deliverables are of acceptable quality and are complete and correct, and includes the inspection, analysis, and actions required to ensure quality output. The [Project Name] QC process involves the following steps:. The Senior Project Director will schedule regularly occurring project, management, and document reviews.
Quality Management is the responsibility of all members of a project team and this section should describe the primary roles and responsibilities of the project staff as it relates to the practice of Quality Management for the project. Indicate responsibilities for activities such as mentoring or coaching, auditing work products, auditing processes, participating in project reviews, etc.
The roles and responsibilities should be clearly defined, documented, and agreed upon between the Senior Project Director, Project Sponsor, and Quality Manager if applicable. All members of the [Project Name] project team will play a role in quality management. It is imperative that the team ensures that work is completed at an adequate level of quality from individual work packages to the final project deliverable.
This section should contain general information regarding the types of records and reports that will be created and retained as part of the project quality activities. The retention location and the format of reports and data will vary from project to project.
The [Project Name] project team will maintain records that document assessments performed on the project. The project team will use a shared document repository to contain the reporting data and the reports produced as part of the quality activities and reviews.
The records will be maintained through the implementation phase of the project. These forms may be found in many different styles or formats. The most important aspect of this log is to provide documentation of the findings. If actual measurements do not meet the standards or requirements then some action must be taken.
This may be done in regularly scheduled project status meetings or as necessary throughout the project lifecycle. The BSD team is working toward the creation of a standard Project Measurements and Metrics plan for application to all projects. The [Project Name] products and processes identified in the quality planning sections of this document must be measured and should fall within the established standards and tolerances.
When QC measurements do not meet the agreed-upon quality levels, the Senior Project Director and Project Sponsor will define the action steps for the discrepancies. Actions may vary depending on the process or the deliverable being inspected or reviewed. These logs will also be retained as supporting documentation.
The [Project Name] team may use many different tools when performing quality management activities for the project. These tools are listed below:.
This section describes the processes and procedures for documenting and resolving issues discovered during the quality review activities. Escalation procedures should also be documented and defined in this section. The [Project Name] Senior Project Director will monitor quality and report exceptions to the executive sponsors Steering Committee and the project sponsor as part of monthly status reporting, or more frequently if conditions warrant.
The Senior Project Director is responsible for the consolidation of the review results into a monthly report that is provided to the Project Sponsor and the Executive Project Steering Committee.
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Sample Quality Management Plan These expectations would then be the basis for everyone to work on and accomplish. They will act as goals putting people back on track. Expectations could come from the head or even from the customers. Step 2: Plan for Quality Assurance Quality Assurance QA is the part of the plan that focuses more on preventing defects and is more proactive.
It includes the process of making the product and the methods in developing one. Establishing the basis for QA earlier is a must and a necessity in completing the Quality Control methods after. QC is a set of activities that seeks to identify and correct defects.
The methods involve varied depending on the product. Management is a constant-developing field. Hence, it is necessary to understand that there is no such thing as perfect management.
Flexibility and relevance should base as the foundations in organizing QM. Step 5: Set Consistent Adjustments Establishing quarterly or semi-yearly testing and calibrations is a must. Protocol Quality Assurance Plan ensures everything moves in the right direction.
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