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See Warranty Information Close. Refer to the detailed Warranty information delivered in your product packaging. Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor. Help Library See more. Find the right accessories and parts for your LG products. Enjoy the reassurance of LG quality and buying directly from LG. Remove and re-insert the battery, and power your device back on.

The device will restart with the original software and will prompt you once again to install the software update. Insufficient Device Memory Due to changes in the Lollipop OS, you'll need sufficient reserved memory for a software upgrade. If you don't have enough user memory, a Low Memory pop-up screen will be shown until you free up enough memory. Eliminating unused apps, and clearing videos or photos can help free up device memory.

If you dismiss the notification and have not cleared space after 24 hours, a pre-update message will pop up again until you free up the memory necessary to perform the software update.

Battery life expectations after a major software update :. Software Upgrade Assistant Tool If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air.

Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.

Please allow additional time for the apps on your device to continue to download after the software update. Android is a trademark of Google, Inc. Accessibility Resource Center Skip to main content.

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